Shipping policy

Shipping Policy

Last updated: August 2026

1. Processing Time

Orders are typically processed within 1–3 business days of being placed. Please note that as we are a newly launched store, we appreciate your patience — during this early period, please allow an additional 2–3 business days for processing and dispatch while we get fully up to speed. We're working hard to get your order to you as quickly as possible.

2. Shipping Times

Once shipped, estimated delivery times depend on your location. Delivery estimates are provided as a guide and are not guaranteed but we make haste to keep our delivery as quick as we can. Delays caused by carriers, weather, or other circumstances outside our control are beyond our responsibility.

3. Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow up to 24 hours for tracking to update after you receive this notification.

4. Shipping Destinations

We currently ship within the United States. If you have questions about shipping to a specific location, please contact us before placing your order.

5. Lost, Delayed, or Damaged Shipments

If your order appears lost, significantly delayed, or arrives damaged, please contact us at apeiron.support@gmail.com with your order number and a description of the issue. We'll work with you to find a resolution as quickly as possible.

6. Incorrect Address

Please ensure your shipping address is correct at the time of checkout. Vanta Hydration is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at apeiron.support@gmail.com and we'll do our best to correct it before your order ships.

7. Contact Us

For any shipping-related questions, reach out to us at apeiron.support@gmail.com — we're happy to help.