Refund policy
Return & Refund Policy
Last updated: August 2026
All Sales Are Final
Due to the personal and hygienic nature of our products, Vanta Hydration does not accept returns or exchanges. Once a product has been opened or used, it cannot be restocked or resold, and we are unable to process return requests on this basis.
This policy does not affect any consumer rights you may be entitled to under applicable law.
Received a Damaged, Defective, or Incorrect Item?
We stand behind the quality of every order. If your product arrives damaged, defective, or if you received the wrong item, please contact us within 7 days of delivery at apeiron.support@gmail.com with the following:
- Your order number
- A clear description of the issue
- Photos and/or videos showing the problem
How We Make It Right
Upon review, Vanta Hydration may, at its sole discretion, offer one of the following resolutions:
- Partial refund
- Store credit
- Discount on a future order
- Replacement product
- Another reasonable resolution based on the circumstances
We are committed to handling every situation fairly and with care.
Questions?
Reach out to our support team at apeiron.support@gmail.com — we're happy to help.